Virtual Receptionist (U.S. and Mexico Only) Job at Smith.ai, Remote

NlAvcFZXUFBFbE5VdGxZOFJzYjBLVlFuWEE9PQ==
  • Smith.ai
  • Remote

Job Description

Join Our Team as a Virtual Receptionist – Where Every Call Counts!

**Who We Are:** We're more than just an answering service – we're the front line for clients across various industries, handling incoming calls, client intake, and essential call qualifications with warmth, professionalism, and precision. Our Virtual Receptionists are the heart of our operation, delivering exceptional service while working remotely.

**What You’ll Do:**

* Manage inbound calls with a welcoming tone and attentive ear.
* Efficiently screen and transfer calls, ensuring clients are connected to the right contact.
* Take clear, concise messages and accurately document client interactions.
* Qualify leads by asking targeted questions to gather essential information.
* Handle multiple clients with varying needs, adapting to different communication styles.

**Why You’ll Love It Here:**

* Work from the comfort of your home – no commute, no dress code!
* Gain valuable experience in customer service, client management, and communication.
* Be part of a dynamic team that values your contribution and fosters a supportive environment.

**Who We’re Looking For:**

* You’re a strong communicator who can stay calm under pressure.
* You’re quick on your feet and can handle back-to-back calls with professionalism.
* You’re tech-savvy and comfortable using call management software and CRM tools.
* You’re a problem solver who thrives in a fast-paced environment.

**Requirements:**

* 1+ year of customer service or call center experience (remote experience is a plus!)
* Reliable internet connection and a quiet, distraction-free workspace.
* Availability to work 25-40 hours per week, with shifts during business hours (8 AM - 6 PM ET).
* High-speed internet connection with a minimum of 50 Mbps download and 10 Mbps upload.

**Ready to Apply?** If you’re ready to make a real impact while working from home, we’d love to hear from you! Apply now and join a team that’s all about connection, communication, and care.

Job Tags

Full time, Work from home, Shift work,

Similar Jobs

365 Health Services

Certified Nursing Assistant (CNA) Home Health Aide (HHA) Job at 365 Health Services

 ...Job Description: We are seeking dedicated and compassionate Certified Nursing Assistants (CNAs) and Home Health Aides (HHAs) to join our home healthcare team. As a CNA/HHA, you will travel to the homes of 4-6 patients daily with an hour visit time, providing essential... 

Home Health Advantage INC.

Home Health Aide - (Certified Nurse Assistant) Orland Park, IL Job at Home Health Advantage INC.

 ...initiating, and caring Home Health Aide. You must be a Certified Nurse Assistance (CNA) to apply for this role. Environmental requirements...  ...work in patient residences and retirement communities' o Travel required to changing assignments/addresses* Possible exposure... 

IMCS Group

Client Engagement Manager- IT Staffing & Consulting Job at IMCS Group

 ...individuals who have experience with client acquisition in the IT staffing industry. The individual needs to be a self-starter and perform...  ...a platform for sustainable business relationships by engaging exceptional interpersonal skills with genuine customer service.... 

A Better Alternative Nursing Agency, Inc..

CNA- CERTIFIED NURSING ASSISTANT Job at A Better Alternative Nursing Agency, Inc..

 ...and dedicated to the Care of our Clients. Must have experience with Home Care, capable of working independently and willing to travel. Assist Clients with ADL'S, .meal preparation, laundry, light housekeeping, medicine reminders, bathe and groom, some errands, ensure... 

Medical On Demand

Primary Care Physicians, A Better Work/Life Position is in San Antonio Tx Job at Medical On Demand

Are you looking for a No Weekends-No Holidays Managed Care Opportunity We have a Manage Care Group providing high quality...  ...care in Beautiful San Antonio, Texas. They"re looking for a Primary Care Physician to see Medicare and Medicare Advantage patients. They offer...